FAQ
Can I try Tuplets before committing?
Yes. You can create a free account and start transcribing right away without a credit card. The homepage demo and documentation are also available before deeper setup.
What can I submit for transcription?
You can upload audio directly in the product or provide a remote URL through the API. Supported formats include MP3, WAV, FLAC, OGG, M4A, AAC, WMA, WEBM, and OPUS.
How do users sign in?
The current authentication flow supports email and Google sign-in, with a clear path back into the transcription flow after authentication.
What does Tuplets return besides a transcript?
Depending on the options enabled, Tuplets can return speaker diarization, PII processing, summaries, sentiment analysis, and structured insights alongside the base transcript.
How many languages are supported?
Tuplets supports transcription in 98 languages, including English, Spanish, French, German, Chinese, Japanese, Korean, and Portuguese.
How large can audio uploads be?
The documented upload limit is 500 MB. Audio must be at least 45 seconds and can be as long as 20 hours.
Is there API documentation with real examples?
Yes. The documentation includes cURL, Python, and JavaScript examples, interactive playground tooling, example responses, error handling guidance, pricing notes, and rate limit details.
How do I authenticate API requests?
API requests use a Bearer token in the Authorization header. Keys begin with tb_ and can be generated from dashboard settings.
How do I retrieve results after submitting a job?
Jobs are processed asynchronously. After submitting a job, you poll the status endpoint until completion and then download the transcript JSON, including timestamps, speaker labels, and optional insights.