Pay only for what you use.
No monthly minimums, no hidden fees. Every job is billed based on the audio duration at the rates shown below. Start for free — no payment required.
How billing works
Submit audio
Upload a file or provide a remote URL. Choose which processing features to enable — transcription is always included.
We process it
Your audio is transcribed and enabled features are applied. PII runs only for supported transcript languages, and skipped PII requests are not billed.
You pay per job
Each job has a minimum charge. If the calculated cost is below the minimum, you pay the minimum. No surprises.
Per-hour rates
Transparent feature pricing
Every job includes base transcription. Add the processing features you need. You only pay for features that actually run.
Transcription
Base transcript generation for every job.
Speaker diarization
Separate speakers in the output transcript.
PII processing
Privacy-sensitive handling for redaction-oriented workflows.
Supported transcript languages: English, Spanish, French, German, Portuguese, Italian, Dutch, and Polish (en, es, fr, de, pt, it, nl, pl). Unsupported languages skip PII and are not billed for it.
Fast insights
Privacy-first insights for teams that need faster review, with summaries, key topics, keywords, speaker stats, sentiment, and basic chapters without sending transcripts to third-party LLM APIs.
Deep insights
Privacy-first analysis for sensitive workflows, surfacing Q&A pairs, decisions, risks, missed opportunities, urgency scoring, and an evidence-linked record without sending transcripts to third-party LLM APIs
Minimum charges
Every job has a floor
Short audio files are billed at a minimum to cover base processing overhead. The minimum depends on which features you enable.
If insights are enabled, the per-job floor increases to $0.08 for fast insights or $0.125 for deep insights, even when other premium features are also selected.
Transcription only
$0.02
minimum per job
Standard premium bundle
$0.035
Diarization or PII minimum per job
Fast insights enabled
$0.08
Applies to any fast-insights job
Deep insights enabled
$0.125
Applies to any deep-insights job
Premium features: speaker diarization, PII processing, fast insights, and deep insights. Transcription is always included. PII is billed only when it runs for a supported transcript language.
Cost calculator
Estimate your job cost
Select a duration and toggle the features you need to see an instant estimate.
Fast insights jobs are floored at $0.08. Deep insights jobs are floored at $0.125.
Estimates are for illustration only. Actual charges are based on the processed audio duration and the features enabled for each job. Minimum charges apply per job, including $0.08 for fast insights and $0.125 for deep insights. PII currently runs only for English, Spanish, French, German, Portuguese, Italian, Dutch, and Polish (en, es, fr, de, pt, it, nl, pl). If the transcript language resolves outside that set, PII is skipped and you are not charged for PII processing.
Concurrency tiers
Available credit unlocks higher throughput.
New accounts start with $2.50 in trial credit and stay capped at 1 active job. As your available workspace credit balance grows, your concurrent transcription limit increases automatically.
Starter
1
active transcription
Unlocks at $0.00 available credit.
Launch
3
active transcriptions
Unlocks at $50.00 available credit.
Team
10
active transcriptions
Unlocks at $250.00 available credit.
Scale
25
active transcriptions
Unlocks at $1,000.00 available credit.
Business
50
active transcriptions
Unlocks at $5,000.00 available credit.
Enterprise
100
active transcriptions
Unlocks at $10,000.00 available credit.
FAQ
Pricing questions, answered.
How am I billed?
Each job is billed from your account credit balance based on the processed audio duration and the features you enable. If the raw usage total is below the minimum for that feature bundle, the minimum charge applies.
How do insights behave on short recordings?
Both fast and deep insights require at least 15 seconds of audio, and only one tier can be selected per job. Fast insights focus on summary-oriented analysis, while deep insights add audit-friendly evidence, Q&A, risks, and decisions.
What counts as audio duration?
We bill based on the total duration of the audio file you submit, measured in hours. For example, a 30-minute recording is billed as 0.5 hours at the combined rate of all enabled features.
Are there any hidden fees?
No. The rates you see are the rates you pay. There are no monthly minimums, setup fees, or separate cancellation fees. Cancelled jobs are billed under the normal pricing rules, so cancellation stops work when possible but does not erase usage charges.
What happens if I cancel a job?
You can cancel queued or running jobs from the app or API. Tuplets does not add a separate cancellation penalty. Cancelled jobs are billed under the standard per-job pricing rules, including minimum charges where applicable.
What happens when I use up my free credit?
New accounts start with $2.50 in free credit. Once your credit balance runs out, you need to top up your account balance before submitting additional paid jobs.
Can I add more credit?
Yes. You can top up your balance through Stripe, and completed top-ups are recorded as account transactions with downloadable receipts.
How many jobs can I run at once?
Your account has a concurrency limit based on available workspace credit. New accounts start at 1 active job at a time with $2.50 in credit. Higher balances unlock 1 at $0.00, 3 at $50.00, 10 at $250.00, 25 at $1,000.00, 50 at $5,000.00, 100 at $10,000.00.
Ready to start transcribing?
Sign up in seconds, get free credit, and upload your first audio file — no payment required.